We took our car in, we thought we had a transmission problem, they ran a diagnostic test, found out we didn't have a transmission issue. Basically there was nothing that needed to be fixed, we appreciate the honesty, most places would have said something needed to be done to make money off of us. Susan was very kind, she kept us updated as to the status of the service, no charge for the test, she stayed over on the holiday weekend to make sure we were getting our car back with no potential problems. Would definetly recommend Mr. Transmission.