My family has used Mr Transmission of Florence frequently over the last couple of years. My first experience with Susan and the Mr Transmission crew was necessitated by a rough shifting transmission in our 2008 Mercury Mariner. I was convinced that we needed a new or rebuilt transmission due to research on the internet. I described the symptoms to Brian and Susan and asked for an estimate of a new or rebuilt transmission. I am no mechanic by any stretch of the imagination nor did I stay at a Holiday Inn Express the night before. That does not change the fact that I was convinced that major repairs were on the horizon. Much to my surprise, the problem was only a leaking seal on the transmission. Since we acted quickly, there was no damage your transmission. We were up and running for a few hundred dollars versus a few thousand. Mr Transmission fixed our vehicle very quickly and they stand behind their work. Most importantly, they were honest. They could have very easily quoted me for major repairs. For the many drivers like myself who are not mechanically inclined, you can't beat honesty. I trust Susan, Brian and their crew and now we use them for oil changes and routine vehicle maintenance. You may very well need a transmission or major repairs but at least you can rest assured that the needs are legitimate.